The terms used herein with a capital letter without having been previously defined have the meaning given to them below:

"Client" means a natural person, of legal age, acting for his personal needs and having full legal capacity to undertake under these conditions.

"Conditions of sale of the reserved rate" means the specific conditions of each reservation made by the Customer.

"Reservation Confirmation" means the document summarizing the details of the reservation made by the Customer, sent by the website or the Hotel to the Customer.

"Reservation request" means any hotel room reservation request made by the Customer.

“Hotel” means the hotel 121 Paris located at 121 avenue de Clichy 75017 Paris.

"Partners" means all service providers who have entered into a service contract or partnership agreement with the Hotel.

"Service" means any hotel room reservation service carried out by the Customer on the Hotel's website. “Hotel Website” means the website dedicated to the Hotel accessible at the following address https://www.121parishotel.com and the integrated booking engine.

ARTICLE 1 – CHAMP D’APPLICATION

These General Terms and Conditions of Sale apply, without restriction or reservation, to any purchase of hotel room reservation services and ancillary services ('the Services') offered by the Hotel ('the Service Provider' or the Hotel”) to consumers and non-professional customers ('The Customers or the Customer') on the Hotel's website. The main characteristics of the Services are presented on the Hotel's website. The Customer is required to read it before making any reservation. The choice and purchase of a Service is the sole responsibility of the Customer.

The Client declares:

· Have full legal capacity to commit to these General Terms and Conditions of Sales.

· Make reservations for hotel rooms and related services for personal needs.

· Be able to save and print these General Conditions of Sale. The contact details of the Hotel are as follows:

Hotel 121 Paris 121, avenue de Clichy 75017 PARIS

These conditions apply to the exclusion of all other conditions, and in particular those applicable to other Services marketing channels.

The Customer is informed that the Hotel concludes partnership agreements with third-party travel providers in order to enable him, by using the services offered by these partners on their website, to search, select and reserve rooms in the hotel. Any reservation of hotel rooms made under these conditions implies consultation and full and unreserved acceptance by the Customer of the special conditions of the service provider, the conditions of sale of the reserved rate and these general conditions of sale. The Customer declares to have obtained from the Hotel all the necessary information available on the website.

These General Conditions of Sale are accessible at any time on the Hotel's website and will prevail, where applicable, over any other version or any other contradictory document.

Unless proven otherwise, the data recorded in the service provider's computer system constitutes proof of all transactions concluded with the Client. Thus, the entry of bank information, the acceptance of the General Conditions of Sale, the Conditions of Sale of the rate or the Reservation Request, between the Hotel and the Customer has the same value as a handwritten signature on paper. The computerized Registers kept in the Hotel's computer systems will be kept under reasonable security conditions and considered as proof of communication, order and payments made between the Hotel and the Customer.

The Hotel ensures the conservation of the writing evidencing the conclusion of the contract in electronic or paper format for a maximum period of 5 years.

These General Terms and Conditions of Sale also include the Personal Data Charter.

The Customer declares to have read these General Conditions of Sale (including the Charter on Personal Data) and to have accepted them by ticking the box provided for this purpose before the implementation of the online booking procedure as well as the Conditions Terms of Use of the Hotel's website.

The validation of the reservation of Services by the Customer implies acceptance without restriction or reservation of these General Conditions of Sale (including the Charter on Personal Data).

The Customer acknowledges having the capacity required to contract and acquire the Services offered on the Hotel's website.

These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website on the date of the reservation.

These General Terms and Conditions of Sale are applicable for the duration of the online availability of the services offered by the Hotel on the Hotel's Website. The Hotel reserves the right to temporarily or permanently close access to its Website.

ARTICLE 2 – RESERVATIONS

The Customer selects on the website the services he wishes to book, according to the following terms:

15. Selection of room type and rate

16. Selection of additional services if applicable

17. Verification and validation of the details of the reservation, the total amount of the reservation, the conditions of the tariff

18. Indication of his contact details

19. Entering the details of his credit card in case of guarantee or prepayment

20. Consultation and acceptance of the general conditions of sale and the conditions of the selected rate prior to the validation of his reservation

21. Confirmation of his reservation

The Customer acknowledges having read the nature, destination and booking methods of the Services offered by the Hotel and having requested and obtained the information necessary to make his reservation in full knowledge of the facts. He is solely responsible for his choice of services and their suitability for his needs, so that the responsibility of the Hotel cannot be sought in this regard.

The Customer undertakes to complete the information requested on the reservation request and certifies the veracity and accuracy of the information transmitted.

The contractual information is presented in French and is subject to confirmation at the latest when the Customer confirms the reservation.

For reservations made exclusively on the internet, the registration of a reservation on the Service Provider's website is made when the Customer accepts these General Conditions of Sale by ticking the box provided for this purpose and validates his reservation. The Customer has the possibility to check the details of his reservation, his total price and to correct any errors before confirming his acceptance (article 1127-2 of the Civil Code). This validation implies acceptance of all of these General Terms and Conditions of Sale and constitute proof of the sales contract. It is therefore the Customer's responsibility to verify the accuracy of the reservation and to immediately report any errors.

The sale of Services will only be considered final after the Service Provider has sent confirmation of acceptance of the reservation to the Customer, by e-mail and after receipt by the latter of the full price.

Any reservation made on the Hotel's website constitutes the formation of a contract concluded at a distance between the Customer and the Service Provider.

The Hotel reserves the right to cancel or refuse any reservation from a Customer with whom there is a dispute relating to the payment of a previous reservation.

Each reservation is personal and can in no case be transferred to a third party.

Cancellation of a reservation at the Flexible rate:

In the event of cancellation of the reservation at the Flexible rate by the Customer after 12:00, French time, the day before the planned date of stay, for any reason whatsoever, an amount corresponding to the total amount of the 1st night will be fully acquired by the Service Provider and invoiced to the Customer, as damages, in compensation for the damage suffered.

Cancellation / Modification of a reservation at the Non-Cancellable Non-Refundable rate:

In the event of cancellation or modification of the reservation at the Non-cancellable non-refundable rate by the Customer, for any reason whatsoever, an amount corresponding to 100% of the total prepaid amount will be automatically acquired by the Service Provider and invoiced to the Customer. It will be the same in case of non-presentation of the Client on the scheduled date of arrival.

ARTICLE 3 – PRICES

The Services offered by the Service Provider are provided at the rates in effect on the Hotel's website when the booking is recorded by the Service Provider. The prices are printed in euros. The rates take into account any reductions that may be granted by the Service Provider under the conditions specified on the Hotel's website.

These prices are firm and non-revisable during their period of validity, as indicated on the Hotel's website, the Service Provider reserving the right, outside this period of validity, to modify the prices at any time.

The rates are indicated before and during the reservation made by the Customer. They are per room for the number of people and the date selected.

The rates are confirmed to the Customer in the amount including tax (excluding tourist tax) in the commercial currency of the Hotel. They take into account the VAT at the rate applicable on the day of the reservation; any change in the rate applicable to VAT will be automatically passed on to the prices indicated on the date of invoicing. The same will apply to any modification or introduction of new legal or regulatory taxes imposed by the competent authorities.

The rates do not include the tourist tax payable directly on site with the Hotel. The Customer undertakes to pay these various taxes without any dispute to the Hotel. The payment requested from the Customer corresponds to the total amount of the purchase, excluding this Tax. Unless otherwise stated on the Site, additional services (breakfast, etc.) are not included in the price.

The conversion into foreign currency is given for information only and is not contractual. If a rate involves payment directly to the Hotel on the Customer's arrival or departure and the Customer's currency is not the same as that of the Hotel, the rate debited by the Hotel may be be different from that which was communicated at the time of the reservation, taking into account the evolution of the exchange rate between the date of reservation and the date of payment.

An invoice is drawn up by the Service Provider and given to the Client when the reserved Services are provided.

ARTICLE 4 – TERMS OF PAYMENT

In the event of cash payment on the day of the reservation (Non-Cancellable Non-Refundable Rate):

The price is payable in cash, in full on the day of confirmation of the reservation by the Customer, according to the terms specified in the article "Reservations" above, by means of secure payment:

– by credit card: Visa, MasterCard, American Express, other credit cards (Ecard bleue).

When booking, the Customer communicates his bank details, specifying the name of the bank card, the number of the bank card, the date of validity (the bank card must be valid until the end of the stay) and the cryptogram.

Payment data is exchanged in encrypted mode using the SSL protocol.

The Customer will present himself at the Hotel with the bank card that enabled him to make the payment for the reservation. He may be asked to present an identity document as part of the procedures for preventing credit card fraud.

The Service Provider will not be required to provide the Services ordered by the Customer if the price has not been paid to him in full beforehand under the conditions and indicated above.

Payments made by the Customer will only be considered final after actual collection of the sums due by the Service Provider.

In the event of cash payment upon provision of the services (Flexible Tariff):

The price is payable in cash, in full on the day of the provision of the reserved Services under the conditions defined in the article "Provision of Services" below and as indicated on the invoice given to the Customer, by means of secure payment:

– by credit card: Visa, MasterCard, American Express, other credit cards (Ecard bleue).

The Hotel may ask the Customer, upon arrival, to pay a security deposit or authorize the debit of their bank card, in order to guarantee payment of the sums corresponding to the services consumed on site.

The Customer will then communicate his bank details, specifying the name of the bank card, the number of the bank card, the date of validity (the bank card must be valid until the date of the end of the stay) and the cryptogram. The Customer may be asked to present an identity document as part of the procedures for preventing credit card fraud.

The Service Provider will not be required to provide the Services ordered by the Customer if the price has not been paid to him in full beforehand under the conditions and indicated above. Payments made by the Customer will only be considered final after actual collection of the sums due by the Service Provider.

ARTICLE 5 – PROVISION OF SERVICES

The Services reserved by the Customer, which include hotel room reservation services and ancillary services, will be provided according to the following terms and conditions, under the conditions provided for in these General Terms and Conditions of Sale supplemented by the Terms and Conditions of Sale of the Tariff which the Customer has read and accepted when booking on the Hotel's website.

Upon arrival, the Customer will be asked to present his identity document in order to ensure his obligation to complete a Police Form.

The Hotel is an entirely non-smoking area. The customer will be held liable for direct and/or indirect, consequential damages resulting from the act of smoking in the Hotel. He will therefore be liable for the full amount of the cost of cleaning and restoring the damaged item or space to its original state.

Animals, provided they are kept on a leash or in a cage in the common areas of the establishment, may be accepted according to the Hotel's policy in force, subject to the payment of a supplement. For hygienic reasons, animals are not allowed in the dining rooms.

The Customer's personal effects left in the Hotel room, in particular outside the safe or in the public areas of the Hotel, are entirely his responsibility. The Hotel cannot be held responsible for the loss, theft, deterioration or damage caused to the said effects.

The customer accepts and undertakes to use the room as a good father. Also, any behavior contrary to morality and public order will lead the Hotel to ask the Customer to leave the establishment without any compensation and/or without any refund if payment has already been made. In the event that no payment has yet been made, the customer must pay the price of the nights consumed before leaving the establishment.

The Customer will be held liable for all direct and/or indirect, consequential damages of which he is the author, observed in the reserved room or that he may cause within the Hotel. Consequently, it undertakes to compensate the Hotel for the amount of said damages, without prejudice to any damages that may be due, procedural costs and legal costs incurred by the Hotel.

WIFI access allowing customers to connect to the internet may be offered in accordance with the Hotel's Policy in force. The customer undertakes that the computer resources made available to him by the hotel will not be used in any way for the purposes of reproduction, representation, provision or communication to the public of works or objects. protected by copyright or by a related right, such as texts, images, photographs, musical works, audiovisual works, software and video games, without the authorization of the holders of the rights provided for in Books I and II of the Code of intellectual property where such permission is required.

If the customer does not comply with the aforementioned obligations, he could be accused of an offense of counterfeiting (article L.335-3 of the intellectual property code), punishable by a fine of 300,000 euros and three years' imprisonment. .

The customer is also required to comply with the security policy of the hotel's internet service provider, including the rules for using the means of security implemented in order to prevent the illicit use of the resources computers and to refrain from any act that undermines the effectiveness of these means.

Unless expressly provided otherwise, the Room will be made available to the Customer on the day of his arrival at 2 p.m. and the Customer will leave the room on the day of his departure at 12 p.m. Failing this, an additional night will be invoiced to the Customer. The Client must check his departure date. In the event of early departure, costs equivalent to one night will be charged, unless the Customer has notified the Hotel at least 24 hours before departure, i.e. before 12:00 a.m. the day before the departure date. For non-refundable and non-cancellable reservations, the entire stay will be charged.

The Service Provider undertakes to make its best efforts to provide the Services reserved by the Customer, within the framework of an obligation of means.

The photographs on the site are not contractual. Even if the Hotel makes every effort to ensure that the photographs, graphic representations and texts reproduced to illustrate the Hotel give as exact an overview as possible of the accommodation services offered, variations may occur, in particular due to a change of furniture or possible renovations.

The Customer will have a period of 8 days from the date of departure from the Hotel to issue, in writing, reservations or complaints concerning the provision of the Services, with all the supporting documents relating thereto, to the Hotel. No complaint can be validly accepted in the event of non-compliance with these formalities and deadlines by the Customer. In the absence of reservations or complaints expressly issued within this period by the Customer

upon receipt of the Services, these will be deemed to comply with the reservation, in quantity and quality.

For any complaint relating to a hotel reservation, Customer Service is at your disposal. Go to the “Contact us” section.

You can also write to us:

Hotel 121 Paris, 121 avenue de Clichy 75017 Paris, France. Or by email to the following address: 121@paris17hotel.com

The Customer is informed by the Service Provider of the possibility of having recourse, in the event of a dispute relating to these General Conditions or to the performance of the contract, to a conventional mediation procedure or to any other alternative method of dispute resolution, under the conditions provided for in Title I of Book VI of the Consumer Code.

After contacting the service provider's customer service to try to resolve the dispute amicably, and in the event of a negative response or the absence of a response within sixty (60) days of the referral, the Customer may contact the Tourism and Travel Mediator – BP 80303 – 75823 Paris Cedex 17 or on their website: https://www.mtv.travel/

The Customer may also use the online dispute resolution platform (RLL) at the following URL address: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

In case of displacement:

In the event of an exceptional event, case of force majeure or impossibility of making the reserved room available to the Customer, the Hotel reserves the right to have the Customer totally or partially accommodated in a hotel of equivalent category, for services of the same nature.

ARTICLE 6 – RIGHT OF WITHDRAWAL

In accordance with article L 221-28 of the Consumer Code, the Customer does not have the right of withdrawal provided for in article L 221-18 of the Consumer Code, given the nature of the services provided. The contract is therefore concluded definitively as soon as the reservation is made by the Customer according to the methods specified in these General Conditions of Sale.

ARTICLE 7 – RESPONSIBILITY OF THE SERVICE PROVIDER – WARRANTY

The Service Provider guarantees, in accordance with the legal provisions and without additional payment, the Customer, against any lack of conformity or hidden defect, resulting from a failure to perform the Services reserved and actually paid for under the conditions and according to the methods defined in these General Conditions. of Sale. The Services provided through the Hotel's website comply with the regulations in force in France. The Service Provider cannot be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is up to the Customer, who is solely responsible for the choice of the Services requested, to verify.

ARTICLE 8 – FORECAST

These General Terms and Conditions of Sale expressly exclude the legal contingency regime provided for in Article 1195 of the Civil Code for all Service operations from the Service Provider to the Client. The Service Provider and the Customer therefore each waive the right to avail themselves of the provisions of article 1195 of the Civil Code and the contingency regime provided for therein, undertaking to assume their obligations even if the contractual balance is upset by circumstances that were unforeseeable at the time of the conclusion of the sale, even if their execution would prove to be excessively onerous and to bear all the economic and financial consequences.

ARTICLE 9 – FORCE MAJEURE

The Parties cannot be held liable if the non-execution or the delay in the execution of any of their obligations, as described herein, results from a case of force majeure, within the meaning of Article 1218 of the Civil Code.

ARTICLE 10 – APPLICABLE LAW – LANGUAGE

These General Terms and Conditions of Sale and the resulting operations are governed by and subject to French law. These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

ARTICLE 11 – DISPUTES

All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning their validity, their interpretation, their execution, their termination, their consequences and their consequences and which could not have be resolved between the Hotel and the Customer will be submitted to the competent courts under the conditions of common law. The Customer is informed that he may in any case resort to conventional mediation, in particular with the Consumer Mediation Commission (C. consom. art. L 612-1) or to any alternative method of settling disputes. disputes (conciliation, for example) in the event of a dispute. The Customer may also use the online dispute resolution platform (RLL) at the following URL address: Click here